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Showing posts with label good manners. Show all posts
Showing posts with label good manners. Show all posts

Thursday, June 19, 2008

Healthy Respect and The Power of Compassion


16 Sivan 5768

MY BOOK reminds people to thank and to smile at medical staff who help them in any manner, even when the treatment is hard to take. Why? Because there is plenty of behind-the-scenes medical drama that patients need to know about. Simple decency calls for you to be gracious to the professionals helping you and to appreciate the effect of your kindnesses to others.

I thank the Partners in Kindness organization for permitting me to share the following excerpt from their free KIND WORDS E-mail service with you as an illustration of my remarks above:


KIND WORDS
View with Compassion

"Life is a Test"The author wishes to remain anonymous
Edited by Shmuel Greenbaum
Printed with Permission of
http://www.partnersinkindness.org/

This morning I had to go for a blood test and EKG in preparation for upcoming surgery. After the blood test, I was waiting in line for my turn for the EKG when my cell phone rang. It was the nurse who had administered the blood test, telling me that she had forgotten to fill a second tube with blood for an additional test and I would have to return to the lab right away.

After the EKG, I went back to the lab. The nurse was waiting for me, and apologized profusely for her mistake. In that instant I thought about how fortunate we are to have such beautiful modern health care facilities that are improving all the time, and health care professionals who are doing the best they can to give kind and thoughtful service -- and I smiled at her and told her that it's okay, things like this happen sometimes and it's all for the best. "Some people would be angry and yell at me," she said and added, "thank you for being so nice."

We both had a good feeling and wished each other a wonderful day and good health. I felt great all day and I have a feeling she did, too!
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To your good health AND that of your medical care professionals,

Yojeved Golani
Coping with a Medical Crisis?
Make the Changes You Need in Your Life.


Monday, May 26, 2008

Pay Your Medical Professional Compliments and Say "Thank You," too

21 Iyar 5768

Hmmm, perhaps some patients should read the book pictured above. Miss Manners' Guide to Excrutciatingly Correct Behavior could prevent some serious headaches, perhaps save some lives.

I'm giving some equal time to beleaguered medical professionals today.
Read Wanna Kill Your Doctor? then reflect on how well, or how poorly, you're communicating your thoughts as you face a medical crisis.

This is not merely Australia's problem. Professional medical journals worldwide have addressed the problem of
violence toward medical staff. I've been a patient in Israeli hospitals, witnessing soldiers standing guard to prevent attacks on medical staff and patients alike.
Some of the "clients" in Israeli medical institutions don't appreciate the Jewish help saving or improving their lives. Nor do they like sharing medical materials with Jews.

Politics aside, you owe gratitude and gracious behavior to the medical staff doing its best to serve your needs. Praise your medical professionals for their awesome efforts and say "Thank you" too. They appreciate it as much as anyone. Without that help from your medical professionals, you might not have a life to complain about. Here's one such example:
Cancer Research Bank.


~*~*~*~

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To your good health,

Yojeved Golani
Coping with a Medical Crisis?
Make the Changes You Need in Your Life.