7 Shvat 5770
Some days, things come together so well. Just yesterday I spent time explaining the importance of doctor-patient rapport to my audience at a mental health practitioner's convention (those professionals had arrived from around the world). That evening I surfed the 'Net and found this gem of an article:

A solution to the problem? No matter the cause of a medical professional's negative mood, you can make focused efforts to control the expressions of your emotions in the office and on the phone. Remain pleasant. That can keep the lines of communication open and protect your health.
EMPOWER Yourself to Cope with a Medical Challenge. Choose to behave with dignity and respect for the other person, no matter how you feel.
Yocheved Golani
Coping with a Medical Crisis?
Make the Changes You Need in Your Life
No comments:
Post a Comment